You may keep animals that do not require outside access, such as small caged animals, birds, small amphibians or fish without the need to seek our authorisation. You will need to ask our permission to keep animals such as exotic pets, chickens, dogs and large animals. Please note:

  • We will allow pets to be kept that are appropriate to the type of property
  • We will generally grant permission for only two dogs to be kept
  • Specific permission is not required to keep a cat, however we will generally permit a maximum of only two cats to be kept
  • Dogs must be kept on a lead at all times when in communal areas and cats must not be allowed to roam communal areas.

Conditions for keeping pets – the animal must:

  • Be well looked after
  • Be kept under proper control at all times
  • Not cause a nuisance or danger to people or other animals
  • Not be permitted to cause damage to property or communal areas
  • Not be permitted to foul communal areas
  • Be kept in adequate pen, tank or cage
  • Not be able to roam into other areas – you will need to ensure there is adequate fencing around your garden.

We will consider each case on its merits and will not withhold permission unreasonably. We expect residents to clean up after any pet that fouls communal areas immediately and replace or make good any damaged items. We will recharge to the resident the cost of any cleaning works or repairs incurred.

Animals which may not be kept in our homes:

  • Farm animals – unless the resident can prove they can make adequate provision in the garden
  • Animals which should be licensed under the Dangerous Wild Animals Act 1976
  • Dogs of a type specified in the Dangerous Dogs Act 1991 and The Dangerous Dogs (Amendment) Act 1997.

Animals should be moved into another room immediately, if requested by a visiting member of staff or contractor. Residents are responsible for the behaviour of their animal at all times.

When making a decision to grant permission to keep an animal we will consider:

  • The type of pet
  • Location, access to and from the building and that adequate toileting and exercise arrangements are in place
  • Any identified health and safety risks
  • That the resident has the means to ensure that they can abide by the conditions of keeping a pet.

We may refuse permission for the following reasons:

  • The property is not suitable for the type of animal
  • The type or number of pets is not permitted in the property
  • Where there is an ongoing problem with pet ownership in the household or if there has been a problem in the past
  • Where the property or garden are not being maintained to a satisfactory standard and it is felt that additional animals will exacerbate this
  • Where there is a shared access pathway to the property which cannot be enclosed
  • Where we are taking possession of the property or other action against the tenant.

If we receive a complaint about breach of any of these conditions, your Housing Officer will investigate and if necessary give a warning that you must comply with the conditions of keeping pets. If a further breach of the conditions occurs, we will work with you to help you comply with the conditions of keeping your pet. If this fails, we may ask you to remove the animal and we may take legal action for breach of tenancy. In some properties (typically those with managing agents), the head lease agreement may stipulate that pets are not allowed.

Sheltered Schemes & Flexicare Scheme

Pets are permitted in our sheltered housing schemes/flexicare scheme but requests should be directed to the Scheme Manager, who will undertake a risk assessment.