Annual residents satisfaction survey
We would like to thank the 500 households who took part in our recent satisfaction survey. Your responses will help us to develop and improve services.
We will post the results here shortly and tell you more what happened as a result of your feedback in the New Year.
Here is a summary of 2017's results:
New repairs text survey up and running
If we have visited your home to carry out a repair we would like to find out how satisfied you are with the job.
After the repair has been carried out we will send you one simple text asking you how satisfied you are with the job and to invite you to let us how we did.
If you tell us you were dissatisfied we will contact you to discuss this further and agree a way forward.