Your responsibilities are:

  • Keeping it tidy and free of rubbish
  • Maintaining hedges and lawns regularly
  • Having responsibility for all plants within your property boundary – this includes trees, regardless of their size
  • Storing bins tidily and not allow them to become unsightly
  • Disposing of all garden waste responsibly
  • Not removing boundary hedges
  • If you want to reduce or cut down a tree in your garden, contacting your local council to check whether the tree is subject to a Tree Preservation Order, in which case you will need the Council’s consent to do so
  • Keeping it free of animal excrement

If you are no longer able to look after your garden, please ask relatives or friends to help. If this is not possible, please speak to us before the garden gets overgrown as we may be able to provide details of agencies that can help you.

Do not store furniture or other such items in your garden. If you need to dispose of large items, such as furniture, contact your local council – most offer a collection service, which they may charge for. In extreme cases unkept gardens could be considered as antisocial behaviour and a breach of tenancy.

Letchworth Garden City residents - please be aware that the Letchworth Garden City Heritage Foundation needs to grant permission for any changes to gardens, particularly front gardens. Some companies will try and presuade you that you don't need this permission; you do! (Most homes are restricted to no more than 50% hardstanding in their front gardens.)


Any trees that are in the garden of your property are your responsibility and they should be maintained  to prevent them getting out of control.  If you wish to remove any trees you must request permission first. If you live in Letchworth we may need to approach Letchworth Garden City Heritage Foundation/North Herts District Council on your behalf to ensure that they are happy for this to be done as some trees are subject to a Tree Preservation Order. 

Shared access through gardens

Some of our properties have an access path to the rear garden which runs through the neighbour’s garden. These paths were designed to allow access to the rear garden for bulky items such as rubbish bins, bicycles and taking garden materials. These paths may not suit all of our residents, however they are rights of way and rely on the courtesy and co-operation of both parties.

If your rear garden access runs through your neighbour’s garden then consideration and understanding should be given to your neighbour and the path used only as is necessary. When using the path you should do so as quickly as possible without stopping, always keeping to the path and closing gates. You should not use the path in a manner that could cause nuisance to your neighbour.

If your garden has a shared access path running through it, you cannot refuse or restrict the use of the path by your neighbour.

If you have a dog you should take precautions to ensure that the dog does not cause nuisance to your neighbour using the path. It is also your responsibility to ensure your children’s safety. If either party wishes to put a lock on a gate to the path then this should be done so only with the agreement of the other. Where dispute arises regarding use of the path, neighbours should resolve this amicably. We will only get involved where necessary. The path should not be used as the main access to the property. Any such use would be considered inconsiderate.

Communal gardens

If you live in a property with communal grounds, for example a central grassed area, we will maintain this for you and the cost will be charged to you as a service charge.